Data We Collect and Why We Need It
When you open a kaya110 account, we collect the details you provide during registration — your name, email address, mobile number and date of birth. When you link a payment method such as DANA, OVO or GoPay, we record the wallet identifier associated with that transaction
-
1
so we can match deposits and process withdrawals to the correct account. We do not store your full wallet PIN or password at any point. Browsing data — pages visited, session duration, device type — is collected automatically to keep your account session active and to
-
2
detect unusual login activity. If you reach our support team, the conversation log is retained to help resolve follow-up questions. All data collected is used strictly for account management, fraud prevention and improving how the platform responds on your device. We do not sell your personal
-
3
data to third parties. Data shared with payment processors like DANA, OVO and GoPay is limited to what those services require to complete a transaction. Retention periods vary by data type; account data is held for as long as your account remains active, and for a
-
4
period after closure as required by applicable rules in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.